A burst pipe or a dead boiler does not wait for a convenient moment. If you are in Llanelli, ring and Chris will tell you honestly whether and when he can attend — and what to do in the meantime.
Gas Safe registered 25 years in the trade 12 years running the business
Your stop tap is the most important valve in the house
Almost every plumbing emergency gets smaller the moment the mains is off. In Llanelli's Victorian and Edwardian terraces — around the town centre, Seaside and Furnace — the stop tap is usually under the kitchen sink, sometimes behind a panel in the front passage. In flats it can be in a shared cupboard on the landing.
Try yours today. If it will not turn, or turns without stopping the water, that is worth sorting as a booked job long before you need it. Our stopcock replacement page explains what is involved.
Ringing us from Llanelli
Call 07429 632804 and explain what you can see. Chris will be straight with you about whether and when he can attend; Llanelli is at the western end of our area, and if he cannot get there he will say so at once so you are free to try another firm. Our hours are Monday to Friday 8am to 8pm and Saturday 8am to 6pm.
While you wait
Mains off at the stop tap, then run a cold tap to empty the pipes
Boiler off if the problem is near it
Power off at the consumer unit if water is anywhere near electrics
Buckets and towels down, valuables moved
Smell gas? Leave and call 0800 111 999
What tends to go wrong here
From Felinfoel to Pwll and Llwynhendy, the calls are mostly burst pipes, stop taps that fail when finally needed, and boilers that shut down in a cold spell. Pipework in older houses has often been modified many times, so a single weak joint can let go without warning. Along the coast towards Burry Port, exposed outside pipes are especially prone to freezing.
Heating gone off?
Have the fault code and the boiler make ready, and check pressure and the condensate pipe. The emergency boiler repair page has the safe checks, and boiler repair in Llanelli covers booked repairs.
Non-urgent jobs
Most problems are not emergencies, and Llanelli work generally runs best as planned visits. See plumber in Llanelli or send details through the quote form.
Common questions
Emergency Plumbing FAQs
Clear answers before you arrange a visit.
Where is the stop tap in a Llanelli terrace?+
Usually under the kitchen sink, sometimes in the front passage or under the stairs. In flats, check communal cupboards.
Do you cover Burry Port for emergencies?+
It is within our area. Ring and Chris will tell you honestly whether and when he can get there.
My stop tap will not turn — what should I do?+
Do not force it with tools. If water is escaping, the water company can shut the outside valve. Afterwards, book a replacement.
Is no heating an emergency?+
In freezing weather or with someone vulnerable at home, treat it as urgent. Otherwise a planned repair visit is usually fine.
