Contact C Gill & Son

What to include in your enquiry

The more we know up front, the more useful our first reply can be. If you can, include:

• Your postcode, so we can confirm you're in our area
• What you need — a new boiler, a service, a repair, a bathroom or something else
• The make and model of your boiler, and any fault code
• Photos of the boiler, the flue outside or the room you'd like work in
• Good times to call you back

Opening hours and area

We work Monday to Friday 8am–8pm and Saturday 8am–6pm, and cover roughly 30 miles from our base in Briton Ferry — see areas we cover. For a planned job, the form or WhatsApp is ideal. If you'd like to understand the work first, our guides answer common questions.

In an emergency, call

For a leak, burst pipe or a boiler that has stopped, don't send the form — ring 07429 632804 so Chris can tell you honestly whether and when he can attend. Our emergency plumber page explains what to do first. If you smell gas, call the National Gas Emergency Service on 0800 111 999.